You've Got Questions? We've Got Answers!
Deciding where to live is just one of many big decisions that you’ll make this year. We’re here to help make sure you have what you need to make informed decisions.
From trying to figure out how to get started to move-out processes, and general questions relating to campus life as a whole, we’ve got you covered with our Housing FAQs below.
If you have a unique question that isn’t addressed, please feel free to contact us by emailing housing@nova.edu.
Room and Roommate Selection
You have the opportunity to take the lead when it comes to your room and roommate selection using the Housing Portal. While we’ve simplified the process to be as easy as selecting concert tickets, we also understand that this is a big decision and you may have additional questions. We’ve highlighted the most common questions to assist you below.
All students wishing to live on campus are required to complete the housing contract through the Residence Hall Application portal. Upon completion of your contract, you will be emailed instructions about the next step in the process, which may include information on how to pick a new room or details about your assigned room.
Find more details on how to apply here.
You should submit your immunization records via the CastleBranch Portal as soon as you are able after submitting your housing application and before you arrive at NSU for move-in.
The roommate selection process begins after you and those you intend to room with have submitted your applications and received emails detailing your self-selection day and time. Deadlines and more information can be found on the Roommate Selection page.
Note: If you or one of your intended roommates do not submit your application by the deadline, you/they will not be able to match with those who did.
Please note that we do not use this survey when manually assigning students to spaces.
Residency Exemptions
- You will reside with a parent or legal guardian within the tri-county area (Broward, Dade, or Palm Beach).
- You are married or in a domestic partnership.
- You are a veteran or active United States military personnel.
- You are 20 years old or older.
If you fall into one of the categories above and do not intend to live on campus, you should not complete a housing contract.
Moving In and Moving Out
Moving is stressful—from deciding what to pack and boxing up your stuff to the joys of lugging everything from there to here. We’ve compiled information to help guide you through the process including important dates and step-by-step processes.
Move-in days are generally the weekend prior to the first day of classes. For specific dates and times, check the Important Dates on the Moving In and Moving Out page.
Twin XL: Leo Goodwin Sr. Hall, The Commons, FFV, CLC, and Rolling Hills Building C quad rooms
Full XL: Mako Hall
Queen: Rolling Hills Building A and C studios
Yes, you can; but before you do, please consider the following:
- You may not remove the University-provided bed from your room.
- The mattresses we provide comply with the strictest state fire codes and have a strong resistance to bedbugs.
It can take up to a week from your move-out date for the checkout to be completely processed by our office. Once that process is complete, one of two things will happen:
- If your student account has a balance, the Bursar’s office will release your deposit back into your student account to go toward paying off that balance.
- If you do not have an account balance, the balance will be released back to the card originally used to pay or sent to you as a check.
For more information, please reach out to the Bursar’s office at (954) 262-5200.
Living on Campus
For most, adjusting to life on campus is a big change in lifestyle. You’ll be taking on new responsibilities and accountability shifts squarely on your shoulders. For a more comprehensive look at resources on campus, we encourage you to explore our Residential Living Guide.
You’ve likely lived with people your whole life, so you know it’s not always clear skies and smooth waters. Conflicts of varying degrees arise, and we’re here to support you. We have established practices to help you and your roommates communicate your needs and expectations (i.e., a Roommate Agreement) early on in your time living together.
That said, sometimes further intervention is necessary. The following steps should be taken in this order until the conflict has been resolved:
- Speak with your roommate(s). Communication is key, and we encourage you to strive to maintain healthy and honest dialogs with your roommate(s) at all times. You owe it to yourself and others to enhance/develop incredible communication skills that will propel you throughout your lifetime.
- Reach out to your RA. RAs are trained to assist in the development of good roommate relations.
- Set up roommate mediation. The Office of Mediation Services provides conflict coaching appointments.
- Request a room change. A room change should be considered a final resort and will be considered only after all parties have completed the mediation process.
Service animals must be approved by the Office of Student Disability Services. You’ll need to submit the Housing Accommodation Request prior to the self-selection process.
Fish are also allowed (maximum 20-gallon tank).
All other pets and animals are not allowed in the residence halls. If you are found to have pets in your room/apartment, you will incur a $100 charge per occurrence and face disciplinary action.
Each assigned space has one to two bathrooms. At most, you’ll be sharing a bathroom with two other roommates in Leo Goodwin or The Commons.
Our complete alcohol policy is detailed in the Residential Living Guide.
If you are 21+ years old, you may responsibly possess and consume alcoholic beverages in your room or apartment. You are prohibited from consuming alcohol in common areas, including hallways, lounges, and outdoor living spaces.
Additionally, with the exception of your roommate, you are not allowed to consume alcohol in the presence of underage guests.